The situation
The Automations list says Succeeded. Transactions shows a COMPLETED conversion. But your bank account hasn't seen a cent, and in Logs there's a line you didn't expect: "Withdrawal skipped."
This happened in our own live test on October 10, 2026. The good news: the cause is usually simple, and the log tells you which one it is.
What "withdrawal destination" means
Coinomatic doesn't hold your money or your bank details. It triggers actions on your connected Kraken account, and Kraken executes the withdrawal to a withdrawal method you've set up and verified at Kraken. That method, as seen by Coinomatic through your connection, is the withdrawal destination.
If Kraken has no verified withdrawal method that Coinomatic can use, the destination shows as "Unresolved" on the Connection page, and there's nowhere to send the money. Coinomatic withdraws only to the bank account you've set up at Kraken.
The usual reasons a withdrawal is skipped
- Reason: No eligible destination; How it looks: Log: "No eligible withdrawal destination is set up yet, so the withdrawal was skipped. Add or verify a withdrawal method at your exchange, then refresh the connection."; Evidence level: Live tested
- Reason: Not enough USD at evaluation time; How it looks: Review warning: "Withdrawals execute only if sufficient balance is available at evaluation time; otherwise the run is skipped and logged."; Evidence level: App text
- Reason: Nothing above your USD minimum; How it looks: With "Withdraw everything above a minimum balance," there may be nothing above the buffer to withdraw; Evidence level: Setting visible; behavior not tested
- Reason: Withdrawal set "on a schedule"; How it looks: The withdrawal is evaluated on its own schedule, not right after the conversion; Evidence level: Setting visible; not tested
- Reason: Monitoring automation saved paused; How it looks: Per the Knowledge Base, a monitoring automation "can be saved paused when a required withdrawal destination has not been resolved"; Evidence level: Documented, not tested
Notice the difference between modes: a monitoring automation may be saved paused, while our scheduled automation ran anyway, converted, and skipped the withdrawal. If you use Scheduled, nothing stops the conversions. The dollars simply stay on the exchange.
Why it's easy to miss
At the time of our test:
- The Withdrawal step asked when and how much, but had no destination picker.
- Review listed mode, conversion, schedule, withdrawal and end condition, but not the destination.
- So the only place to see "Unresolved" was the Connection page.
The wizard still doesn't show the destination in the Withdrawal step or Review.
How to fix it
- At Kraken: add a withdrawal method and complete Kraken's verification for it.
- In Coinomatic → Connection: refresh the connection, then confirm the destination is no longer "Unresolved."
- If it's a monitoring automation that was saved paused, resume it. Use the Resume button in the Automations list.
- Run a one-off test (small fixed amount, End after 1 execution) to confirm a withdrawal entry now appears in Logs, not "skipped."
- Check your bank when the transfer is expected. Bank processing time is outside Coinomatic's control.
Illustrative example
Illustrative example – made-up situation.
Someone's fixed weekly routine has completed three conversions, each followed by "Withdrawal skipped." They verify a bank withdrawal method at Kraken, refresh the connection, and run a one-off test. The test's log shows a withdrawal entry, so the weekly routine can continue as planned.
The next run withdraws only the USD from its own fresh conversion, not the older leftover USD. Move that leftover USD by hand at Kraken.
Time check
Model example, your numbers will differ.
Our time model assumes ≈2 minutes to check each automated run (vs. ≈17 minutes for a manual cash-out), plus ≈10 minutes of monthly review and 20 minutes of setup over 12 months. For a weekly routine, that's ≈53 minutes saved a month; for daily, ≈438.
The model doesn't include troubleshooting. A skipped withdrawal you notice the same day costs a few minutes. One you notice after a month costs a month of cash flow. The 2-minute check is what keeps the savings real.
Limits and how to check the result
- Coinomatic can't create or verify bank methods for you. That happens at Kraken.
- No guaranteed arrival times. Bank transfers take time, including weekends and holidays.
- One live observation. We saw the "no destination" case once. Other cases above come from the app's own text or the Knowledge Base.
- Check: Connection (destination resolved) → Logs (withdrawal entry, not "skipped") → Transactions → bank.
Next step
Open Connection now. If it says "Unresolved," fix it before your next run. Then read article 3 and the paused-automation checklist (article 8). Still stuck? Use the Support page in the app. Support is an AI assistant, and a human follows up on conversations.
Coinomatic is software that triggers actions on your connected exchange account (today: Kraken) based on rules you set. It is not a financial advisor, broker, or money transmitter, and it does not take custody of your funds. Nothing in this article is financial, tax, or legal advice.