Terms of Service

1. What Coinomatic is

By creating an account or using Coinomatic, you agree to these Terms of Service. If you do not agree, do not use the service.

Coinomatic is a software automation tool. It executes user-defined rules against your own exchange account via API keys you provide. Coinomatic is not a financial advisor, broker, exchange, wallet, or money transmitter, and it never takes custody of your funds. All conversions and withdrawals are executed by your exchange under your instructions.

2. Eligibility and accounts

You must be at least 18 years old, reside in the United States, and be legally able to enter into a contract to use Coinomatic. You may maintain one account per person. You must provide accurate, current, and complete registration information, keep it updated, protect your sign-in credentials, and promptly notify us of suspected unauthorized access.

3. Your responsibilities

• You are responsible for the rules you configure and their consequences.
• You are responsible for the security of your exchange account and API keys.
• You must comply with your exchange’s terms and the laws that apply to you, including tax obligations.

4. No financial advice; risk

Coinomatic does not provide investment, legal, or tax advice. Crypto assets involve risk, including loss of value. Automated execution follows your configuration and does not guarantee any financial outcome.

5. Subscriptions and billing

Coinomatic offers Basic, Pro, Business, and Scale paid plans with monthly and yearly billing cadences. The price, plan limits, billing cadence, and any applicable taxes are shown before checkout. Paid subscriptions renew automatically for the selected cadence until canceled. Stripe processes payments, and you can manage payment details and cancel through the Stripe Customer Portal available from your Coinomatic account.

Founder pricing is offered to the first 100 paying customers. It remains attached only to the same active subscription on the same plan and cadence. Changing the plan or cadence, or canceling and later subscribing again, ends Founder pricing. A claimed Founder slot is not returned to the cohort after cancellation or refund.

Your first paid charge is refundable if you request the refund within seven calendar days and no automation has executed on your account. Request a qualifying refund by emailing info@coinomatic.io. Other payments are non-refundable except where required by law. Cancellation takes effect at the end of the current paid billing period, and access continues until then.

6. Availability and changes

Coinomatic is provided without an uptime commitment. We may perform maintenance, suspend access, or change or discontinue features, limits, plans, and prices. When reasonably practicable, we will give notice of material changes through the service or by email to the address on your account. Price changes apply no earlier than a future renewal after notice. We may suspend or terminate access for nonpayment, a violation of these terms, or conduct that threatens the service or other users.

7. Liability and disclaimers

To the maximum extent permitted by law, Coinomatic is provided “as is” and “as available,” without warranties of any kind, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the service will be uninterrupted, error-free, or achieve a particular result.

Coinomatic is not responsible for exchange downtime, exchange API changes or errors, delayed or rejected exchange transactions, asset-price changes, slippage, or market losses arising from automation you configure. To the maximum extent permitted by law, Coinomatic will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, or business opportunity.

Coinomatic’s total aggregate liability for all claims relating to the service will not exceed the fees you paid to Coinomatic during the 12 months before the event giving rise to the claim. These limitations do not exclude liability that cannot lawfully be excluded or limited.

8. Contact

Questions about these terms: info@coinomatic.io.