Knowledge Base
Your next step,
made clearer.
From your first connection to your next automation. Find practical guides to understand your settings, review your rules and move forward with confidence.
Explore the guides
feature guide
Contact Coinomatic support
Open Support in the app, describe what you expected and what happened, and include identifiers and error text, never passwords or API keys.
Read guidereference
Review plan and billing
See your current plan, upgrade options and billing history in Plan and billing, and check plan eligibility when a feature is unavailable.
Read guidefeature guide
Manage account and workspace settings
Update personal and billing details in Account settings, and use the separate screens for workspace, notification and security options.
Read guidefeature guide
Manage security settings
Add authenticator-based 2FA from the Security screen and keep your QR code, setup secret and codes private. SMS codes are not supported.
Read guidefeature guide
Manage notification settings
Switch email notifications for conversions, withdrawals and automation failures on or off. Each change saves automatically.
Read guidereference
Review activity logs
Use the logs area to inspect activity records available to the workspace.
Read guidereference
Review transactions
Open the transactions area to review transaction records returned for the workspace.
Read guidetroubleshooting
Exchange verification
Understand the verification step that checks an exchange connection before use.
Read guidefeature guide
Connect an exchange account
Use the connection area to begin linking an exchange account to Coinomatic.
Read guidefeature guide
Monitoring automation mode
Configure monitoring mode when the automation form exposes monitoring conditions.
Read guidefeature guide
Scheduled automation mode
Convert crypto on a daily, weekly or monthly timetable: choose the asset, amount rule and timezone, add any withdrawal step and set when it ends.
Read guidefeature guide
Delete an automation
Remove an automation through the product delete flow after reviewing its detail.
Read guidefeature guide
Update an automation
Change an automation's editable settings, then review and save. While a rule is executing, only its name and end condition can be saved.
Read guidefeature guide
View automation details
Open an automation to see what triggers it, what it does and when it stops, then match its settings to Logs and Transactions.
Read guidefeature guide
Create an automation
Build a rule step by step: pick a mode, set conversion, timing and withdrawal settings, add an end condition and check the summary before saving.
Read guidefeature guide
View your automations
Review your automation list at a glance, check each rule's mode and state, and open its actions to edit, pause, resume or delete it.
Read guidereference
Dashboard and product navigation
Use the dashboard for an overview of your automation activity, then open Transactions and Logs for the details behind each number.
Read guidetroubleshooting
Recover or reset your password
Use Forgot password? to get an emailed reset code, set a new password and sign back in to your existing account.
Read guidegetting started
Sign in and account access
Sign in with your email and password, complete any extra authentication step, and pick the right recovery path if access fails.
Read guidegetting started
Create a Coinomatic account
Sign up, confirm your email with the six-digit code, and sign in to start setting up your first automation.
Read guide